Professional Experience — Ashank Mittal

Program Manager — National AI-Native Government Grievance Platform

• Governed AI platform delivery across multiple modules, translating technical capabilities into operational outcomes for three stakeholder organisations.
• Orchestrated 40+ resources across multiple organisations without formal PM tooling.
• Built RAID, escalation, forecasting, and change-governance cadence from scratch; drove 100+ action items/week.
• Secured first payment milestone through readiness governance, scope control, and audit-ready evidence.
• Owned RTM end-to-end; governed test coverage, defect triage, and compliance evidence as contractual commitments.
• Drafted and negotiated CCB change agreements and milestone-linked commercial terms in a live tri-party contract.

Territory Manager · Program Manager · B2B Marketing

• Managed 21-site territory with ₹9 Cr/month P&L; delivered 30% YoY profit growth.
• Scaled PCI-DSS B2B prepaid wallet from 8,000 to 150,000+ accounts — 19× growth.
• Built four-partner payment ecosystem (Pine Labs, Worldline, AmEx, PayTM).
• Converted TATA Motors OEM account into 3× franchise channel revenue growth in 1.7 years.
• Led 41% network expansion; co-authored Shell India's 10-year payments roadmap.

Founder & Principal Consultant

Founded and led an independent consultancy focused on ventures and advisory across India's faith economy, PropTech, Web3, and AI governance. Built proprietary expertise in trust architecture, multi-stakeholder coordination, and regulatory-first platform design for emerging technologies.

Advisory assignments: Academic Program Manager at Bennett University (450-student Industry Immersion governance, 2023–24) · Web3 Knowledge Hub for Dream Up India (2022) · B2B corporate partnerships for Samarth Eldercare (2022) · EdTech platform deployment for IIT Gandhinagar (2019–20).

Founder & Director — PropTech Advisory & AI Governance

• AI-assisted purchase decision frameworks and PropTech advisory for NCR realtors — bridging human decision science with machine-generated recommendations.
• Originated DESG (Dharmic ESG) — a novel India-specific trust and compliance framework for responsible AI and institutional governance.
• Delivered Bharatverse.xyz AR/VR immersive experience for Ministry of Tourism at Bharat Parva, Red Fort.
• LLB pursued concurrently (AIBE cleared 2024) — first-principles regulatory fluency across RERA, SEBI, DPDP 2023, and smart contract enforceability.

Founder & Partner — Institutional Trust & AI Adoption Research

• One of India's largest single-researcher studies on institutional trust and adoption barriers — 45,000+ km, 560+ sites, 25 states.
• Mapped how governance, incentive design, and multilingual trust gaps shape platform adoption in India's faith economy — insights directly applicable to human-AI interaction design.
• Concept to live market execution at MahaKumbh 2025 (400M+ visitors), 600+ customers — validating trust architecture under extreme scale and cultural complexity.
• Post-mortem codified failure modes: late market entry, partner misalignment, trust asymmetry — building a practitioner's playbook for multi-stakeholder platform governance.

Founder & Ecosystem Architect — Real Estate Tokenization Governance

• Built a 10-platform multi-stakeholder ecosystem for real estate tokenization — orchestrating SEBI-registered investment bankers, blockchain technologists, RERA-aware lawyers, and institutional investors.
• Designed 5-pillar institutional governance model (Panchayat) and 27-step IRO process — applying systems thinking to decentralised trust architecture at regulatory scale.
• Community formation paused — scaling required institutional capital and SEBI regulatory clarity on tokenized securities. Key learning: in multi-stakeholder technology ecosystems, commercial and regulatory structure must precede the technology pitch.